Melissa Western

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Activity overview

Latest activity by Melissa Western
  • Melissa Western created a post,

    Course re-enrollments -- admin permissions

    We have several safety courses that users may need to re-enrolled in, especially if there is an incident. Currently, there is not an option for a system administrator to re-enroll a user, unless th...

  • Melissa Western created a post,

    Re-enrolling user in Training Track

    If a user is rehired, we keep the previous profile. If they need to take any of the onboarding training tracks, we cannot re-enroll them. How do we accomplish this without re-enrolling everyone in ...

  • Melissa Western created a post,

    Transcript Enhancement: enrollment details for users

    Please add access to course enrollment details for users from the item on their transcript. I.E. Enrollment Date and who enrolled them (user name). When troubleshooting, it is simpler to be able to...

  • Melissa Western created a post,

    Restore Training Track information once user is reactivated

    Currently if a user goes out on leave, all of the training track data is lost from their transcript. Individual course data is not.  However, we track training track progress and report these out m...

  • Melissa Western created a post,

    Proxy Access for System Administrators

    Please add the ability for system administrators to proxy into the system as users. This ability helps a great deal when troubleshooting user issues.  We would be willing to help test this suggesti...